Shop Policies

We reserve the right to refuse business to anyone before or after a consultation, reading, etc.  A written notice will be provided.

Midnight by Verbena products are handmade in my home Washington DC. Strict sanitation guidelines are always followed, but products have not been approved by the FDA. All ingredient information should be researched prior to purchase by the buyer. Not intended to diagnose, treat, cure, or prevent any disease. Any information given is my own opinion and is not intended to represent or replace the advice of a medical professional or physician. Discontinue if an allergic reaction happens, redness or irritation and consult a doctor.

Midnight by Verbena is not responsible for the improper use, reactions, or results of how you use this product. Please consult your doctor or health care provider for any possible contraindications and/or interactions with current medications. Always inform your healthcare provider if you are taking any herbal remedies or supplements. Use this product at your own risk. By purchasing this product you acknowledge these policies. ALWAYS CONSULT YOUR HEALTHCARE PROFESSIONAL IF YOU HAVE ANY QUESTIONS ABOUT STARTING A HERBAL SUPPLEMENT.

Shipping:

Orders are shipped most days Monday through Friday. Our business hours are from 10AM to 8PM Eastern Standard Time. 

Please allow 5 to 7 business days (10 to 15 during peak seasons) for handling and packaging before shipment. 

All orders will have a USPS tracking number attached to shipping confirmation e-mails. 

If a package is ruined, lost, stolen, damaged, please contact USPS and file a claim. I will not replace the order. 

Cancellations & Returns:

Due to the nature of the products we do not accept returns. We do not offer exchanges. We do not accept cancellations.

ALL SALES ARE FINAL and non-refundable.

Readings & Other Services:

ALL SALES ARE FINAL and non-refundable. If you schedule and must reschedule, please send an email to midnightbyverbena@gmail.com as soon as possible. If you schedule and do not wish to have the reading or consultation, you forfeit the purchase and money spent becomes a donation. 

Candles:

The dried herbs on top of these candles can catch on fire when initially lit. Please be careful of where and when you burn. Avoid burning near flammable items/areas.

Midnight, by Verbena is not responsible for the misuse of any candles. Please use responsibly and NEVER leave candles burning unattended. Especially with herbs that can catch fire. Never leave candles burning with in reach of children and/or pets.